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Incident Report for vCreative

Resolved

Traffic patterns have returned to normal and all systems are fully operational at this time.

Posted Mar 17, 2022 - 19:11 EDT

Monitoring

A fix has been implemented and we are now seeing traffic patterns return to the normal range. We will continue monitoring.

Posted Mar 17, 2022 - 18:57 EDT

Update

We have isolated the problem and are continuing to work as quickly as possible toward a resolution. Users should now be able to log in and continue working. Some features are still experiencing degraded performance.

Posted Mar 17, 2022 - 17:00 EDT

Identified

We are currently investigating an issue where some users are unable to log in or remain logged in.

Posted Mar 17, 2022 - 13:41 EDT

This incident affected: vPPO, vPromotions, vPro/vTrade/vEP, and vTrade.